Returns & Exchanges
At Lovers, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All returned garments must be in their original condition, unworn and with tags attached, to ensure a seamless refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and include the printed return slip provided via email to ensure fast processing.
- 3.Ship It Back
Attach the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
